*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}

:root{
  --cream:#F6F2EB;
  --cream-dark:#EDE8DF;
  --gold:#B8953A;
  --gold-light:#CFA94A;
  --gold-pale:#F5EDD6;
  --gold-dim:rgba(184,149,58,0.12);
  --dark:#18160F;
  --dark-2:#2C2A22;
  --dark-3:#3E3B30;
  --muted:#8A8372;
  --border:#DDD8CE;
  --border-dark:#C8C2B5;
  --white:#FFFFFF;
  --success:#2E7D4F;
  --success-bg:#EBF5EF;
  --warning:#9A6B10;
  --warning-bg:#FDF3DC;
  --danger:#B03030;
  --danger-bg:#FAEAEA;
  --info:#2B6CB0;
  --info-bg:#EBF4FF;
  --sidebar:260px;
  --topbar:58px;
  --radius:10px;
  --shadow:0 2px 16px rgba(24,22,15,0.08);
  --shadow-lg:0 8px 40px rgba(24,22,15,0.13);
}

body{font-family:'Outfit',sans-serif;background:var(--cream);color:var(--dark);min-height:100vh;overflow-x:hidden}

/* ── TOPBAR ── */
.topbar{
  position:fixed;top:0;left:0;right:0;height:var(--topbar);
  background:var(--dark);z-index:200;
  display:flex;align-items:center;justify-content:space-between;
  padding:0 24px 0 0;
  border-bottom:1px solid rgba(255,255,255,0.05);
}

.topbar-brand{
  width:var(--sidebar);
  display:flex;align-items:center;gap:11px;
  padding:0 20px;
  border-right:1px solid rgba(255,255,255,0.06);
  height:100%;
  text-decoration:none;
  flex-shrink:0;
}

.brand-mark{
  width:34px;height:34px;
  border:1px solid rgba(184,149,58,0.5);
  border-radius:8px;
  display:flex;align-items:center;justify-content:center;
  flex-shrink:0;
}

.brand-text-wrap{line-height:1}
.brand-name{
  font-family:'Cormorant Garamond',serif;
  font-size:16px;font-weight:600;
  color:var(--white);letter-spacing:0.05em;
}
.brand-sub{
  font-size:9px;font-weight:300;
  color:rgba(255,255,255,0.3);
  letter-spacing:0.2em;text-transform:uppercase;
  margin-top:3px;display:block;
}

.topbar-right{
  display:flex;align-items:center;gap:16px;
}

.topbar-pill{
  display:flex;align-items:center;gap:7px;
  padding:6px 14px;
  border:1px solid rgba(255,255,255,0.08);
  border-radius:20px;
  font-size:12px;color:rgba(255,255,255,0.45);
  text-decoration:none;letter-spacing:0.04em;
  transition:all 0.2s;
}
.topbar-pill:hover{border-color:var(--gold);color:var(--gold-light);}
.topbar-pill svg{width:13px;height:13px;opacity:0.6}

.topbar-dot{width:7px;height:7px;border-radius:50%;background:#3A7D44;box-shadow:0 0 6px rgba(58,125,68,0.6)}

.hamburger{
  display:flex;background:none;border:none;cursor:pointer;
  padding:6px;color:rgba(255,255,255,0.5);
}

/* ── SHELL ── */
.shell{display:flex;padding-top:var(--topbar);min-height:100vh;}

/* ── SIDEBAR ── */
.sidebar{
  width:var(--sidebar);flex-shrink:0;
  background:var(--white);
  border-right:1px solid var(--border);
  position:fixed;top:var(--topbar);bottom:0;left:0;
  overflow-y:auto;overflow-x:hidden;
  z-index:100;
  display:flex;flex-direction:column;
  transition:transform 0.3s cubic-bezier(.4,0,.2,1);
}

.sidebar::-webkit-scrollbar{width:4px}
.sidebar::-webkit-scrollbar-track{background:transparent}
.sidebar::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px}

/* Section groups */
.nav-group{padding:20px 14px 4px;}
.nav-group-header{
  display:flex;align-items:center;justify-content:space-between;
  padding:0 8px;margin-bottom:4px;cursor:pointer;
  user-select:none;
}
.nav-group-label{
  font-size:9.5px;font-weight:600;
  letter-spacing:0.18em;text-transform:uppercase;
  color:var(--muted);
}
.nav-group-chevron{
  width:14px;height:14px;color:var(--border-dark);
  transition:transform 0.2s;
}
.nav-group.collapsed .nav-group-chevron{transform:rotate(-90deg);}
.nav-group.collapsed .nav-items{display:none;}

.nav-items{display:flex;flex-direction:column;gap:1px;}

.nav-item{
  display:flex;align-items:center;gap:10px;
  padding:9px 10px;border-radius:8px;
  text-decoration:none;
  font-size:13.5px;font-weight:400;
  color:var(--muted);
  transition:all 0.15s;
  cursor:pointer;position:relative;
}
.nav-item:hover{background:var(--cream);color:var(--dark);}
.nav-item.active{
  background:var(--gold-pale);color:var(--dark);font-weight:500;
}
.nav-item.active::before{
  content:'';position:absolute;left:0;top:5px;bottom:5px;
  width:3px;background:var(--gold);border-radius:0 3px 3px 0;
}
.nav-item svg{width:16px;height:16px;flex-shrink:0;opacity:0.55;}
.nav-item.active svg,.nav-item:hover svg{opacity:1;}

.nav-badge{
  margin-left:auto;font-size:10px;font-weight:600;
  background:var(--gold-dim);color:var(--gold);
  padding:2px 8px;border-radius:10px;
}
.nav-badge.red{background:var(--danger-bg);color:var(--danger);}
.nav-badge.green{background:var(--success-bg);color:var(--success);}

.sidebar-divider{height:1px;background:var(--border);margin:8px 14px;}

.sidebar-footer{
  margin-top:auto;padding:16px 14px;
  border-top:1px solid var(--border);
}
.sidebar-footer p{font-size:11px;color:var(--muted);line-height:1.6;}
.sidebar-footer a{color:var(--gold);text-decoration:none;font-size:11px;}

/* ── MAIN CONTENT ── */
.main{
  margin-left:var(--sidebar);flex:1;
  min-height:calc(100vh - var(--topbar));
  display:flex;flex-direction:column;
  min-width:0;
  overflow-x:hidden;
}

/* ── PAGE HEADER ── */
.page-header{
  padding:32px 36px 24px;
  border-bottom:1px solid var(--border);
  background:var(--white);
  display:flex;align-items:flex-start;justify-content:space-between;
  gap:20px;flex-wrap:wrap;
}
.page-header-left{}
.page-eyebrow{
  font-size:10px;font-weight:600;letter-spacing:0.2em;
  text-transform:uppercase;color:var(--gold);margin-bottom:6px;
}
.page-title{
  font-family:'Cormorant Garamond',serif;
  font-size:36px;font-weight:300;color:var(--dark);line-height:1.1;
}
.page-title em{font-style:italic;color:var(--gold);}
.page-desc{font-size:13px;color:var(--muted);margin-top:6px;line-height:1.5;}
.page-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap;}

/* ── BUTTONS ── */
.btn{
  display:inline-flex;align-items:center;gap:8px;
  padding:9px 18px;border-radius:8px;
  font-family:'Outfit',sans-serif;font-size:13px;font-weight:500;
  letter-spacing:0.04em;cursor:pointer;border:none;
  text-decoration:none;transition:all 0.15s;white-space:nowrap;
}
.btn-primary{background:var(--dark);color:var(--white);}
.btn-primary:hover{background:var(--dark-2);}
.btn-outline{background:transparent;color:var(--dark);border:1px solid var(--border);}
.btn-outline:hover{border-color:var(--gold);color:var(--gold);}
.btn-gold{background:var(--gold);color:var(--white);}
.btn-gold:hover{background:var(--gold-light);}
.btn svg{width:15px;height:15px;}

/* ── CONTENT AREA ── */
.content{
  padding:28px 36px;flex:1;
  min-width:0;
  overflow-x:hidden;
}

.page-wrap{
  display:flex;flex-direction:column;
  min-width:0;
  overflow-x:hidden;
}

/* ── STAT CARDS ── */
.stats-grid{
  display:grid;
  grid-template-columns:repeat(auto-fit,minmax(180px,1fr));
  gap:16px;margin-bottom:28px;
}
.stat-card{
  background:var(--white);border:1px solid var(--border);
  border-radius:var(--radius);padding:20px 22px;
  position:relative;overflow:hidden;
}
.stat-card::before{
  content:'';position:absolute;top:0;left:0;right:0;height:3px;
  background:var(--border);
}
.stat-card.gold::before{background:var(--gold);}
.stat-card.green::before{background:var(--success);}
.stat-card.warning::before{background:var(--warning);}
.stat-card.danger::before{background:var(--danger);}
.stat-label{font-size:10.5px;font-weight:500;letter-spacing:0.14em;text-transform:uppercase;color:var(--muted);margin-bottom:10px;}
.stat-value{font-family:'Cormorant Garamond',serif;font-size:38px;font-weight:300;color:var(--dark);line-height:1;}
.stat-sub{font-size:11px;color:var(--muted);margin-top:6px;}
.stat-trend{
  display:inline-flex;align-items:center;gap:3px;
  font-size:11px;font-weight:500;margin-top:8px;
}
.stat-trend.up{color:var(--success);}
.stat-trend.down{color:var(--danger);}

/* ── CARDS ── */
.card{
  background:var(--white);border:1px solid var(--border);
  border-radius:var(--radius);overflow:hidden;
  box-shadow:var(--shadow);
  min-width:0;
}
.card-header{
  padding:18px 22px;border-bottom:1px solid var(--border);
  display:flex;align-items:center;justify-content:space-between;gap:12px;
}
.card-title{font-size:14px;font-weight:500;color:var(--dark);}
.card-body{padding:22px;}

/* ── TABLE ── */
.table-wrap{
  overflow-x:auto;
  -webkit-overflow-scrolling:touch;
}
table{
  width:100%;
  border-collapse:collapse;
  font-size:13px;
  min-width:1100px;
}
thead tr{background:var(--cream);}
th{
  padding:10px 16px;text-align:left;
  font-size:10px;font-weight:600;letter-spacing:0.14em;
  text-transform:uppercase;color:var(--muted);
  border-bottom:1px solid var(--border);white-space:nowrap;
}
td{
  padding:12px 16px;border-bottom:1px solid var(--border);
  color:var(--dark);vertical-align:middle;
}
tr:last-child td{border-bottom:none;}
tr:hover td{background:var(--cream);}
.td-muted{color:var(--muted);font-size:12px;}

/* ── BADGES ── */
.badge{
  display:inline-flex;align-items:center;gap:5px;
  padding:3px 10px;border-radius:20px;
  font-size:11px;font-weight:500;letter-spacing:0.04em;white-space:nowrap;
}
.badge-dot{width:6px;height:6px;border-radius:50%;flex-shrink:0;}
.badge.new{background:#F0F0F0;color:#555;}
.badge.triage{background:var(--info-bg);color:var(--info);}
.badge.progress{background:var(--gold-dim);color:var(--gold);}
.badge.waiting{background:var(--warning-bg);color:var(--warning);}
.badge.review{background:#EEF2FF;color:#4338CA;}
.badge.resolved{background:var(--success-bg);color:var(--success);}
.badge.closed{background:var(--danger-bg);color:var(--danger);}

.priority-badge{
  display:inline-block;padding:2px 9px;border-radius:12px;
  font-size:10.5px;font-weight:600;letter-spacing:0.06em;
}
.p-urgent{background:var(--danger-bg);color:var(--danger);}
.p-high{background:var(--warning-bg);color:var(--warning);}
.p-normal{background:var(--success-bg);color:var(--success);}
.p-low{background:#F3F4F6;color:#6B7280;}

/* ── FORM ELEMENTS ── */
.form-group{margin-bottom:20px;}
.form-label{
  display:block;font-size:10.5px;font-weight:600;
  letter-spacing:0.14em;text-transform:uppercase;
  color:var(--muted);margin-bottom:8px;
}
.form-input,.form-select,.form-textarea{
  width:100%;padding:12px 14px;
  font-family:'Outfit',sans-serif;font-size:14px;color:var(--dark);
  background:var(--cream);border:1px solid var(--border);
  border-radius:8px;outline:none;
  transition:border-color 0.2s,box-shadow 0.2s;
}
.form-input:focus,.form-select:focus,.form-textarea:focus{
  border-color:var(--gold);box-shadow:0 0 0 3px rgba(184,149,58,0.1);
}
.form-input::placeholder,.form-textarea::placeholder{color:var(--border-dark);}
.form-textarea{resize:vertical;min-height:100px;}
.form-hint{font-size:11.5px;color:var(--muted);margin-top:5px;}

/* ── FILTER BAR ── */
.filter-bar{
  display:flex;align-items:center;gap:10px;
  flex-wrap:wrap;margin-bottom:20px;
}
.filter-select{
  padding:8px 12px;font-family:'Outfit',sans-serif;font-size:13px;
  color:var(--dark);background:var(--white);
  border:1px solid var(--border);border-radius:8px;
  outline:none;cursor:pointer;
  transition:border-color 0.2s;
}
.filter-select:focus{border-color:var(--gold);}
.filter-search{
  flex:1;min-width:200px;padding:8px 14px;
  font-family:'Outfit',sans-serif;font-size:13px;
  background:var(--white);border:1px solid var(--border);
  border-radius:8px;outline:none;
  transition:border-color 0.2s;
}
.filter-search:focus{border-color:var(--gold);}
.filter-search::placeholder{color:var(--border-dark);}

/* ── PROGRESS BAR ── */
.progress-track-wrap{margin:28px 0 8px;}
.progress-track{
  display:flex;align-items:flex-start;
  justify-content:space-between;
  position:relative;
}
.progress-track::before{
  content:'';position:absolute;top:13px;left:14px;right:14px;
  height:2px;background:var(--border);z-index:0;
}
.progress-fill-line{
  position:absolute;top:13px;left:14px;
  height:2px;background:var(--gold);z-index:1;
  transition:width 0.8s cubic-bezier(.4,0,.2,1);
}
.p-step{
  display:flex;flex-direction:column;align-items:center;
  gap:7px;position:relative;z-index:2;flex:1;
  text-align:center;width:120px;
}
.p-dot{
  width:26px;height:26px;border-radius:50%;
  border:2px solid var(--border);background:var(--white);
  display:flex;align-items:center;justify-content:center;
  transition:all 0.3s;flex-shrink:0;
  margin:0 auto 6px;
}
.p-dot.done{background:var(--gold);border-color:var(--gold);color:white;}
.p-dot.active{border-color:var(--gold);box-shadow:0 0 0 4px rgba(184,149,58,0.15);background:orange;color:white;}
.p-dot.done svg{display:block;}
.p-dot svg{display:none;width:13px;height:13px;}
.p-pulse{width:9px;height:9px;border-radius:50%;background:var(--gold);animation:pulse 1.5s infinite;}
@keyframes pulse{0%,100%{transform:scale(1);opacity:1}50%{transform:scale(1.4);opacity:0.5}}
.p-label{
  font-size:9.5px;font-weight:500;letter-spacing:0.06em;
  text-transform:uppercase;color:var(--border-dark);
  text-align:center;max-width:68px;line-height:1.3;
}
.p-label.done{color:var(--gold);}
.p-label.active{color:var(--dark);font-weight:600;}

/* ── LOOKUP HERO ── */
.lookup-hero{
  display:flex;flex-direction:column;align-items:center;
  justify-content:center;padding:60px 24px;flex:1;
  text-align:center;
}
.lookup-card{
  width:100%;max-width:480px;
  background:var(--white);border:1px solid var(--border);
  border-radius:14px;padding:32px;
  box-shadow:var(--shadow-lg);text-align:left;
}
.lookup-input-row{display:flex;gap:10px;}
.lookup-input{
  flex:1;padding:13px 16px;
  font-family:'Outfit',sans-serif;font-size:14px;color:var(--dark);
  background:var(--cream);border:1px solid var(--border);
  border-radius:8px;outline:none;
  transition:border-color 0.2s,box-shadow 0.2s;
}
.lookup-input:focus{border-color:var(--gold);box-shadow:0 0 0 3px rgba(184,149,58,0.1);}
.lookup-input::placeholder{color:var(--border-dark);}
.lookup-btn{
  padding:13px 22px;background:var(--dark);color:var(--white);
  font-family:'Outfit',sans-serif;font-size:13px;font-weight:500;
  letter-spacing:0.06em;border:none;border-radius:8px;
  cursor:pointer;transition:background 0.15s;white-space:nowrap;
  display:flex;align-items:center;gap:8px;
}
.lookup-btn:hover{background:var(--dark-2);}
.lookup-hint{font-size:11.5px;color:var(--muted);margin-top:8px;}

/* ── RESULT CARD ── */
.result-card{
  width:100%;max-width:640px;margin-top:32px;
  background:var(--white);border:1px solid var(--border);
  border-radius:14px;overflow:hidden;box-shadow:var(--shadow-lg);
  animation:fadeUp 0.35s ease both;
}
@keyframes fadeUp{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}
.result-head{
  background:var(--dark);padding:24px 28px;
  display:flex;align-items:flex-start;justify-content:space-between;gap:16px;
}
.result-id-label{font-size:9px;letter-spacing:0.2em;text-transform:uppercase;color:rgba(255,255,255,0.35);margin-bottom:4px;}
.result-id{font-family:'Cormorant Garamond',serif;font-size:24px;font-weight:300;color:var(--white);}
.result-body{padding:24px 28px;}
.result-meta{
  display:grid;grid-template-columns:1fr 1fr;gap:18px 32px;
  margin-bottom:20px;
}
.meta-key{font-size:9.5px;font-weight:600;letter-spacing:0.15em;text-transform:uppercase;color:var(--muted);margin-bottom:4px;}
.meta-val{font-size:13.5px;color:var(--dark);}
.result-footer{
  padding:16px 28px;border-top:1px solid var(--border);
  background:var(--cream);display:flex;
  align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;
}
.result-footer p{font-size:12px;color:var(--muted);}
.result-footer a{font-size:12px;color:var(--gold);text-decoration:none;border-bottom:1px solid rgba(184,149,58,0.3);}

/* ── STATUS BANNER ── */
.status-banner{
  display:flex;align-items:center;gap:12px;
  padding:14px 18px;border-radius:8px;margin-bottom:20px;
  border:1px solid;
}
.status-banner.progress-state{background:rgba(184,149,58,0.05);border-color:rgba(184,149,58,0.2);}
.status-banner.resolved-state{background:var(--success-bg);border-color:rgba(46,125,79,0.2);}
.status-banner.waiting-state{background:var(--warning-bg);border-color:rgba(154,107,16,0.2);}
.status-banner.new-state{background:var(--cream);border-color:var(--border);}
.s-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0;}
.progress-state .s-dot{background:var(--gold);animation:pulse 1.5s infinite;}
.resolved-state .s-dot{background:var(--success);}
.waiting-state .s-dot{background:var(--warning);animation:pulse 1.5s infinite;}
.new-state .s-dot{background:var(--muted);}
.s-msg strong{display:block;font-size:13px;font-weight:500;color:var(--dark);}
.s-msg span{font-size:12px;color:var(--muted);}

/* ── CHARTS ── */
.bar-chart{display:flex;align-items:flex-end;gap:8px;height:160px;padding-bottom:28px;position:relative;}
.bar-chart::after{
  content:'';position:absolute;bottom:28px;left:0;right:0;
  height:1px;background:var(--border);
}
.bar-wrap{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;}
.bar{
  width:100%;border-radius:4px 4px 0 0;
  background:var(--gold-dim);border:1px solid rgba(184,149,58,0.2);
  transition:height 0.6s cubic-bezier(.4,0,.2,1);
  min-height:4px;position:relative;cursor:pointer;
}
.bar:hover{background:var(--gold-pale);}
.bar-val{
  position:absolute;top:-20px;left:50%;transform:translateX(-50%);
  font-size:10px;font-weight:600;color:var(--gold);white-space:nowrap;
}
.bar-label{font-size:10px;color:var(--muted);text-align:center;white-space:nowrap;}

.donut-row{display:flex;align-items:center;gap:28px;flex-wrap:wrap;}
.donut-wrap{position:relative;width:110px;height:110px;flex-shrink:0;}
.donut-wrap svg{transform:rotate(-90deg);}
.donut-center{
  position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);
  text-align:center;
}
.donut-pct{font-family:'Cormorant Garamond',serif;font-size:22px;font-weight:400;color:var(--dark);}
.donut-sub{font-size:9px;color:var(--muted);letter-spacing:0.1em;text-transform:uppercase;}
.legend{display:flex;flex-direction:column;gap:8px;flex:1;}
.legend-item{display:flex;align-items:center;gap:8px;}
.legend-dot{width:9px;height:9px;border-radius:50%;flex-shrink:0;}
.legend-label{font-size:12px;color:var(--muted);flex:1;}
.legend-val{font-size:12px;font-weight:500;color:var(--dark);}

/* ── ALERT BOX ── */
.alert{
  display:flex;align-items:flex-start;gap:12px;
  padding:14px 18px;border-radius:8px;
  font-size:13px;line-height:1.5;margin-bottom:20px;
}
.alert.error{background:var(--danger-bg);color:var(--danger);border:1px solid rgba(176,48,48,0.2);}
.alert.success{background:var(--success-bg);color:var(--success);border:1px solid rgba(46,125,79,0.2);}
.alert svg{width:18px;height:18px;flex-shrink:0;margin-top:1px;}

/* ── EMPTY STATE ── */
.empty{text-align:center;padding:60px 20px;color:var(--muted);}
.empty svg{width:40px;height:40px;opacity:0.25;margin:0 auto 14px;}
.empty p{font-size:13px;}

/* ── TABS ── */
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--border);margin-bottom:24px;}
.tab{
  padding:10px 18px;font-size:13px;font-weight:500;
  color:var(--muted);border-bottom:2px solid transparent;
  cursor:pointer;transition:all 0.15s;margin-bottom:-1px;
  text-decoration:none;
}
.tab:hover{color:var(--dark);}
.tab.active{color:var(--gold);border-bottom-color:var(--gold);}

/* ── SPINNER ── */
.spinner{
  width:18px;height:18px;border-radius:50%;
  border:2px solid rgba(255,255,255,0.25);border-top-color:white;
  animation:spin 0.7s linear infinite;display:none;
}
@keyframes spin{to{transform:rotate(360deg)}}

/* ── TIMELINE ── */
.timeline{display:flex;gap:12px;margin-top:20px;flex-wrap:wrap;}

/* ── HOME LANDING PAGE ── */
.home-grid{
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:28px;
  padding:60px 48px;
  max-width:1100px;
  margin:0 auto;
  width:100%;
}
.home-card{
  background:var(--white);
  border:1px solid var(--border);
  border-radius:16px;
  padding:40px 32px;
  cursor:pointer;
  text-decoration:none;
  display:flex;flex-direction:column;
  align-items:flex-start;gap:16px;
  transition:all 0.2s;
  box-shadow:var(--shadow);
  position:relative;overflow:hidden;
}
.home-card::before{
  content:'';position:absolute;top:0;left:0;right:0;height:4px;
  background:var(--border);transition:background 0.2s;
}
.home-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg);}
.home-card.tickets::before{background:var(--gold);}
.home-card.clients::before{background:var(--success);}
.home-card.sales::before{background:var(--info);}
.home-card-icon{
  width:52px;height:52px;border-radius:12px;
  display:flex;align-items:center;justify-content:center;
  flex-shrink:0;
}
.home-card.tickets .home-card-icon{background:var(--gold-dim);}
.home-card.clients .home-card-icon{background:var(--success-bg);}
.home-card.sales .home-card-icon{background:var(--info-bg);}
.home-card-title{
  font-family:'Cormorant Garamond',serif;
  font-size:28px;font-weight:300;color:var(--dark);
  line-height:1.1;
}
.home-card-desc{font-size:13px;color:var(--muted);line-height:1.6;}
.home-card-arrow{
  margin-top:auto;padding-top:16px;
  font-size:12px;font-weight:500;letter-spacing:0.08em;
  display:flex;align-items:center;gap:6px;
}
.home-card.tickets .home-card-arrow{color:var(--gold);}
.home-card.clients .home-card-arrow{color:var(--success);}
.home-card.sales .home-card-arrow{color:var(--info);}
.home-welcome{
  text-align:center;padding:48px 24px 0;
}
.home-welcome-eyebrow{
  font-size:10px;font-weight:600;letter-spacing:0.22em;
  text-transform:uppercase;color:var(--gold);margin-bottom:10px;
}
.home-welcome-title{
  font-family:'Cormorant Garamond',serif;
  font-size:44px;font-weight:300;color:var(--dark);line-height:1.1;
}
.home-welcome-title em{font-style:italic;color:var(--gold);}
.home-welcome-sub{
  font-size:14px;color:var(--muted);margin-top:10px;line-height:1.6;
}

/* ── RESPONSIVE ── */
@media(max-width:768px){
  :root{--sidebar:0px;}
  .topbar-brand{width:auto;border-right:none;}
  .sidebar{transform:translateX(-260px);width:260px;}
  .sidebar.open{transform:translateX(0);}
  .main{margin-left:0;}
  .page-header{padding:20px;}
  .content{padding:20px;}
  .lookup-hero{padding:32px 16px;}
  .lookup-input-row{flex-direction:column;}
  .result-meta{grid-template-columns:1fr;}
  .stats-grid{grid-template-columns:1fr 1fr;}
  .home-grid{grid-template-columns:1fr;padding:24px 16px;}
  .home-welcome-title{font-size:32px;}
}

/* ── TICKET TIMELINE MODAL ── */
#ticket-modal { scrollbar-width:thin; scrollbar-color:var(--border) transparent; }
#ticket-modal::-webkit-scrollbar { width:4px; }
#ticket-modal::-webkit-scrollbar-thumb { background:var(--border); border-radius:2px; }

/* ── PRINT / SAVE AS PDF ── */
@media print {
  /* ── COLORS ── */
  * { -webkit-print-color-adjust:exact !important; print-color-adjust:exact !important; }
  ::-webkit-scrollbar { display:none !important; }
  * { scrollbar-width:none !important; }

  /* ── LAYOUT ── */
  body   { background:#fff !important; margin:0 !important; overflow:hidden !important; }
  .shell { display:block !important; padding-top:0 !important; }
  .main  { margin-left:0 !important; padding-top:0 !important; min-height:auto !important; }

  /* ── HIDE CHROME ── */
  .topbar, .sidebar, .page-actions, .btn, select.filter-select,
  #ticket-modal, #ticket-modal-overlay,
  #sub-modal, #sub-modal-overlay,
  #stuck-modal, #stuck-modal-overlay { display:none !important; }

  /* ── HEADER ── */
  .page-header { padding:12px 0 !important; border-bottom:2px solid #18160F !important; margin-bottom:16px !important; background:#fff !important; }
  .page-header-left::after { content:attr(data-print-date); display:block; font-size:11px; color:#888; margin-top:4px; }

  /* ── CONTENT ── */
  .content { padding:0 !important; }

  /* ── STAT CARDS ── */
  .stats-grid { display:grid !important; grid-template-columns:repeat(4,1fr) !important; gap:10px !important; }
  .stat-card  { padding:12px !important; page-break-inside:avoid; }

  /* ── CARDS ── */
  .card { page-break-inside:avoid; break-inside:avoid; margin-bottom:12px !important; box-shadow:none !important; border:1px solid #DDD8CE !important; }

  /* ── TABLES ── */
  table { width:100% !important; font-size:11px !important; }
  th, td { padding:6px 10px !important; }

  /* ── PAGE SETUP ── */
  @page { size:A4 landscape; margin:12mm; }
}


/* ── MEGA MENU ── */
.mega-item {
  display:flex;align-items:center;gap:10px;
  padding:9px 10px;border-radius:8px;
  text-decoration:none;font-size:13px;
  color:var(--muted);transition:all 0.15s;cursor:pointer;
}
.mega-item:hover { background:var(--cream);color:var(--dark); }
.mega-item svg   { flex-shrink:0;opacity:0.6; }
.mega-item:hover svg { opacity:1; }

.mega-group { margin-bottom:4px; }

.mega-group-header {
  width:100%;display:flex;align-items:center;justify-content:space-between;
  padding:10px 10px;border-radius:8px;border:none;background:none;
  cursor:pointer;font-size:13px;font-weight:600;color:var(--dark);
  transition:background 0.15s;
}
.mega-group-header:hover { background:var(--cream); }
.mega-group-header svg { opacity:0.5; }

.mega-group-items {
  overflow:hidden;
  max-height:400px;
  transition:max-height 0.25s ease, opacity 0.2s ease;
  opacity:1;
  padding-left:8px;
}
.mega-group-items.collapsed {
  max-height:0;
  opacity:0;
}

.mega-chevron {
  transition:transform 0.25s ease;
  flex-shrink:0;
}
.mega-group-items.collapsed ~ .mega-chevron,
.mega-group.collapsed .mega-chevron {
  transform:rotate(-90deg);
}